Privacy Policy

A legal disclaimer

Zenith Holistic Care (“we”, “our”, “us”) respects your privacy and is committed to protecting all personal information shared with us. This Privacy Policy explains how we collect, use, secure, and manage your data when you use our website, make purchases, book sessions, or contact us.

By accessing this website, you agree to the practices described in this policy.

Information We Collect

1. Personal Information

When placing an order, booking a service, or contacting us, you may be asked to provide:

Full Name
Email Address
Phone Number
Billing or Shipping Address
Order and Payment Details

2. Technical and Usage Information

We may automatically collect:

IP Address
Device Type
Browser Information
Website activity and navigation patterns

This data is used only for analytics, website optimization, and improving customer experience.

3. Payment Information

Payments are processed securely through third-party payment gateways such as Razorpay.
We do not store or access full card details.

How We Use Your Information

We may use the collected data to:

Process and deliver orders
Confirm appointments and bookings
Provide customer support
Share shipping details
Improve website design and user experience
Maintain internal records and compliance
Prevent fraudulent activities

We do not sell, trade, or rent your personal data to external marketing services.

Cookies

Our website may use cookies to:

Improve functionality
Monitor page performance
Remember user preferences

You may disable cookies through your browser settings.

Data Security

We follow reasonable physical, digital, and administrative safety measures to protect your data.
However, no digital storage or transmission is fully secure, and therefore we cannot guarantee absolute protection.

Data Retention

We retain customer information for as long as necessary to:

Complete transactions
Fulfill legal or accounting requirements
Provide after-sales support

Once no longer needed, the information is safely removed.

Sharing of Personal Information

Your details may be shared only in these situations:

Payment gateways and courier services involved in order delivery
Legal obligations, court orders, or government requirements
Fraud prevention and risk control

We never share your details for marketing purposes.

Rights of Users

You may request at any time:

Access to the information we hold
Correction of any incorrect data
Deletion of stored data (when legally possible)

To submit such requests, please email:
📧 zenithhealingcare@gmail.com

Third-Party Links

Our website may contain external links.
We are not responsible for:

their privacy practices
their content
any data shared with them

Please review third-party policies separately.

Minors’ Policy

Our website and services are intended for adults (18+).
We do not knowingly collect or store information related to minors.

Policy Updates

We may revise this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.
Continued use of the website after updates signifies acceptance of the revised policy.

Contact Information

For questions about this Privacy Policy or your personal data, contact us at:

📧 zenithhealingcare@gmail.com
📍 Mumbai, Maharashtra, India